I bought ETH through the TRUST mobile application, the money was debited, the transaction was completed. Wallet is empty
Apologies for the inconvenience.
Our devs are looking into this issue now.
Rest assured the funds are safe as the balance is showing on Etherscan.
@zachzwei please help me
Order id : 7d9f7427-dba1-4b5c-905a-d949b9e6ed8b
I got a problem with my transaction i cannot validate my id and they charge me already in my card. Please help me. Status still on verification
Sometimes you need to be patient within 1 hour to 3 hours max.
Don’t forget checking your Internet too.
I used debit card and they are telling me its a charge