Bought ETH but not showing on the app

I bought ETH through the TRUST mobile application, the money was debited, the transaction was completed. Wallet is empty

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Apologies for the inconvenience.
Our devs are looking into this issue now.
Rest assured the funds are safe as the balance is showing on Etherscan.

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@zachzwei please help me

Order id : 7d9f7427-dba1-4b5c-905a-d949b9e6ed8b

I got a problem with my transaction i cannot validate my id and they charge me already in my card. Please help me. Status still on verification

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Sometimes you need to be patient within 1 hour to 3 hours max.
Don’t forget checking your Internet too.

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I used debit card and they are telling me its a charge

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