I bought ETH through the TRUST mobile application, the money was debited, the transaction was completed. Wallet is empty
https://etherscan.io/tx/0x03e171accefe1174a47d88b3e2f3118a8f7a66421bcb458f1e076c49641d31b8
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Apologies for the inconvenience.
Our devs are looking into this issue now.
Rest assured the funds are safe as the balance is showing on Etherscan.
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@zachzwei please help me
Order id : 7d9f7427-dba1-4b5c-905a-d949b9e6ed8b
I got a problem with my transaction i cannot validate my id and they charge me already in my card. Please help me. Status still on verification
Sometimes you need to be patient within 1 hour to 3 hours max.
Don’t forget checking your Internet too.
I used debit card and they are telling me its a charge