Bought POA network in binance

Hello anyone, i am in big trouble. Can anyone please help me.
I tried to contact trust wallet team and its been like 2 months i got a ticket but no response.
My issue is: I bought POA network in binance and later they delist it and suggest to transfer. I transfer the coin from binance to trust wallet using new poa wallet address poa20 but not showing in my wallet. I try to contact a team from binance, they said the coin was successfully transfered and need to contact trust wallet team.

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

I have mailed you the details please check and reply. Thank you. When i talk with binance they showed me the record of successful transaction but i dont know where my coin lost. Please help me .