After several hours and 13 confirmations, my funds do not appear in my balance. I have followed all the suggestions in the Troubleshooting guide. The hash is: 5578fd1bb54e0be8dc51784ffaac30a30a9635b02d33fa510de9369486f118b0 - anyone can see it here: mempool - Bitcoin Explorer
All others in the block have been paid (spent)
My funds show in history but not my balance. I have used this address several times
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@larzo I’d suggest you check if your app is up to date first then reimport your wallet and see if that helps.
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Thanks. Yes, I removed the Chrome extension and re-imported my wallet (secret phrase etc) and nothing has changed. My total balance shows and I can click on BTC, then the transaction to see it - or - I can go directly to History at the bottom and see it. I follow through and “View on Explorer” and it now has 30 confirmations. I’ll clear my cache one more time (no other devices are synched) and report back
I’m not able to post History screenshot - tried .png and .jpg from file, also tried drag and drop from file manager.
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I closed the extension, cleared cache, restarted PC and nothing has changed. Appreciate any help. It’s a small tx but the ability to use trust Wallet matters to me
@larzo If troubleshooting doesn’t help, I’d suggest you submit a ticket to the customer support team here:
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