After several hours and 13 confirmations, my funds do not appear in my balance. I have followed all the suggestions in the Troubleshooting guide. The hash is: 5578fd1bb54e0be8dc51784ffaac30a30a9635b02d33fa510de9369486f118b0 - anyone can see it here: mempool - Bitcoin Explorer
All others in the block have been paid (spent)
My funds show in history but not my balance. I have used this address several times
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@larzo I’d suggest you check if your app is up to date first then reimport your wallet and see if that helps.
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Thanks. Yes, I removed the Chrome extension and re-imported my wallet (secret phrase etc) and nothing has changed. My total balance shows and I can click on BTC, then the transaction to see it - or - I can go directly to History at the bottom and see it. I follow through and “View on Explorer” and it now has 30 confirmations. I’ll clear my cache one more time (no other devices are synched) and report back
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I’m not able to post History screenshot - tried .png and .jpg from file, also tried drag and drop from file manager.
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I closed the extension, cleared cache, restarted PC and nothing has changed. Appreciate any help. It’s a small tx but the ability to use trust Wallet matters to me
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@larzo If troubleshooting doesn’t help, I’d suggest you submit a ticket to the customer support team here:
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