Btt not received on my wallet

Hi
I withdrew my BTT on from coinex exchange . I selected Trc10 for withdrawal and Status shows successful. But I am not able to see withdrawn tokens in trust wallet
Anyone can help me?

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)