hello @Alan47 I have been using the TWT wallet for a long time, but I had a problem with the barcode reader on the night of May 3 and 50 pieces of cake coin pancakes went to your pool, I need urgent help.
Hi, @cerkez40 can you give more details on your issue? Also To better assist, please provide us the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press âAboutâ and attach it here)
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Crypto wallet address (press the receive icon near the send button, and attach it here)
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Transaction hash or link (if you have any, please copy and paste )
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors, if any)
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Hello @ alan47 first of all thank you for your feedback
1.After this problem happened to me, I restored my wallet on advice so it is actually the previous version of the application but I do not remember the number now. Current trust wallet app version 1.29.3
2.Cake crypto wallet address is 0x69f7220cA77806EB3eb80F461aa0542bF015b9E8
- Transaction hash or tx/0x1af60cdeb4070b807eb6ba4ad68d49cdf23ce9cd182b786dacb7ef4cf6a66cea
4.@alan47 First of all I broke my pancake swap pool to cash my crypto assets on the night of May 3 my assets came to my twt wallet. I sent my assets in my wallet to my binance account using busd, eps, bnb coins using a barcode reader.I sent my cake coin to the address of my binance cake coin account on twt barcode, when I did not come to my asset account, I noticed that it went to a different address.
When I searched the tx address with my friends, it seems that pancake went to the pool. When I checked my pancake account, I had no investment in any pool. I was using the barcode reader because I thought it was more secure. I am very sad and unhappy that such a problem happened to me, If my transactions took place that night, I wouldnât have done this much damage (50,857883 cake token which is equal to 2120 USDT)
!!! I would also like to point out that my lost assets were sent to the pancake pool, not to the person, and it is impossible for me to read this address instead of my binance account using a barcode reader. I came across a completely systematic error. Thank you for your interest, I am waiting for your good news. Have nice days
Hello @cerkez40 thereâs something not clear on your issue. From checking out your address you received 50 cakes from Binance not send like you stated above. Hereâs transaction: https://bscscan.com/tx/0x07f036ab8a747257f4deb94ed10d4500f0de1e403f520f83f6038456a22ed189
After 5 minutes you staked 50 cakes on PancakeSwap: https://bscscan.com/tx/0x84a93546cd4ec020b2abeda7cb5f36ad3f00b20adba112a840edef67228073d8
After you staked you received 50 syrup bar token (which is still present in your wallet), which is usually give after staking on PancakeSwap.
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@Alan47 I canât share the pictures, it doesnât add it to the post. I couldnât find where I made a mistake. I can send an e-mail if you want, but yesterday I applied from twt support and added the pictures.
@ ALAN47 I am having a problem in translation. I could not fully understand the problem. I will get support from my friend and get back to you as soon as possible.
@ALAN47 , I understand what you mean but also I think you follow up the cake tokens which is still in my wallet. I already know I have these and I also agree about this translaction. So I think I should tell it in order. 1. In the picture, you can see all my cake tokens are 101.715470071147795604
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In the picture, you can see I swapped half of the my cake tokes, which is 50.857883626844910873, to Alien syrup pool stake.
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In the picture, you can see I swapped left part of the my cake tokes, which is 50.857883626844910874, to Ellipsis EPS syrup pool stake.
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In the picture, I unstake Ellipsis EPS syrup pool and took them to my TWT wallet. So far, there is no problem.
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In the picture, at 03.05.2021 23:38, I transfered my unstaked Ellipsis syrup pool (50.857883626844910874 cake token) from Twt wallet to my Binance cake wallet with barcod reader. But I think because of barcode reader fault, the amount I sent is back at pancake Ellipsis EPS syrup account. In same night, I did transferind from TWT wallet to Binance for 4 times. At 3 times, I transfered successfully but unfortunately this could not successed. I think I donât think I did something wrong while transfering. Additionally, Iâm sending successful translations to you to prove it too.
In same night, I opened ticket to Binance costumer service with saying âis the transfer arried or not?â and they answered me âitâs about TWT wallet and you should talk with themâ. By the way, now I lost 50.857883626844910874 cake token (about 2120 usdt). So I request you to give this amount as usdt-cake ot TWT token.
Thank you so much @ALAN47 for your help and waiting good news from you. Also I should say that from TWT TĂRKÄ°YE Telegram side, I could not reach any people over there even I wrote a lot of time.
@ ALAN47 Hello, how are you? Can you deal with my problem? I am waiting for your return.
There is nothing we can do at this point.
Your tokens are on this contract address:
https://bscscan.com/address/0xebb87df24d65977cbe62538e4b3cfbd5d0308642
Tokens sent to a contract address cannot be retrieved anymore.
Please be careful next time.