Cannot transfer ONE to Binance

Support & Feedback English
1

I am trying to transfer Harmony ONE tokens from my Trust wallet back to Binance. (Using the Harmony Network). I am using the same address form BInance that I successfully used last time i transferred some. But this time I get “Something went wrong… Try Again” message and the Retry button. I have done this (retry) multiple times over last 2 weeks - but it never works. Why might this be happening? Please advise me someone. Thankyou! Andy

2

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

3

IMG_6299
IMG_6299640×1136 43 KB

IMG_6306
IMG_6306640×1136 65 KB

IMG_6301
IMG_6301640×1136 63.9 KB

IMG_6303
IMG_6303640×1136 32.6 KB

IMG_6305
IMG_6305640×1136 29.3 KB

Thank you Jenny
What you see here is the ONE balance, the successful transfer 24th Oct, The attempt to transfer to same address again, tre error message i get.
Andy

4

@Trustandrew
Are you on the recent app version?
Can you try reimporting your wallet before sending out again?

5

I updated to the newest version of the app - and yes,. it worked. Simple as that.

Thank you Jenny, much appreciated