Cannot unstake my sol-tokens

Lillyforlife · October 30, 2023, 3:43am

Hallo,
I wanted to unstake my sol-tokens.
But it’s not possible.
I always get a message with an error.
The amount of my stake is there in my trustwallet but on
solanabeach it is not available.
My trustwallet-app is showing everything.
The amount of tokens and the balance.
How is that possible and what can I do?

Hopkins · October 30, 2023, 5:07pm

Can someone help me on how I can send out this coin from my wallet I have been trying to send out or trade it won’t let me only requesting I deposit Eth before I’d be able to send out.

Tobi · October 30, 2023, 5:08pm

Hello @Lillyforlife Please send the following information:

Trust Wallet app version (open the app, go to the settings of the app and press “About”, then attach it here)
Crypto wallet address (press the receive icon near the send button, copy and paste it here in plain text)
Transaction hash or link (if you have any, please copy and paste)
Further details about your issue (please explain what you were trying to do)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

Tobi · October 30, 2023, 5:10pm

@Hopkins That transfer requires you to have a small amount of ETH in your wallet for gas fees.
Read more here:

Cuc · October 31, 2023, 6:43am

I am having same issue. I was receiving rewards regularly, then about 3 months ago, no more rewards, but Sol is still staked. And I am not able to unstake.
Details:
Trust wallet app version
8.1.1
Crypto wallet address
FUFAJvWdF5ENe8aSz7YGZoX3jBqTBA61MkmeYKowPM4d
Transaction hash
???
Explained above. Attached a screenshot (looks like I can’t attach a screenshot)

tia

Tobi · October 31, 2023, 6:44am

Hello @Cuc
Please provide a screenshot of your wallet

Cuc · October 31, 2023, 7:16am

Is this what you are looking for?

Cuc · October 31, 2023, 7:39am

And I forgot to add, I do have some ETH, ~.02 . If that info is relevant

Tobi · October 31, 2023, 7:40am

@Cuc It says there you do not have enough SOL to cover gas fees.

Cuc · November 6, 2023, 9:52am

It works now. Thank you.

Now I need to figure out why I was recievingtaking rewards, then it stopped. Also, how to add a suggestion in the howto for people to keep a little SOL unstake to cover network fees

Tobi · November 6, 2023, 9:55am

@Cuc `it’s stated right here in this guide if you check.

How To Stake Solana (SOL) In Trust Wallet

dispacham · July 28, 2024, 6:46pm

Hello,
I can’t sent out my SOL coins.
It always that i have insufficient balance for the transfer fees, which is not true and when i press the “top up solana” button, it shows me that i have 0 SOL!
Could somebody help me please?

Tobi · July 28, 2024, 6:52pm

@dispacham If you are getting that error, then you most likely have SOL on another network and not the native SOL.

dispacham · July 28, 2024, 10:55pm

@Tobi

I have SOL on SOL network.
Unfortunate I’m not able to upload a screenshot here. I’m getting an error evertime I try

Tobi · July 28, 2024, 10:55pm

@dispacham Can you provide your receiving address ?

dispacham · July 29, 2024, 7:47am

@Tobi
Yes sure i can provide you the receiving adress.
Here is the receiving adress:

9q3iaGcuRgaSi4n8eckHwTSJxjNoHj98R2uKH4tXSg89

Tobi · July 29, 2024, 7:47am

@dispacham You do not have any SOL in your wallet

Real-time Scanning Tool for Solana Network

dispacham · July 29, 2024, 9:41am

@Tobi

I’m sorry. The wallet adress i have sent you was wrong.
Below is the correct receiving adress:

HKR6iVi8vGsJ5kf7LkHnEroAGgduXfjzfmEredRDa8V5

Tobi · July 29, 2024, 9:42am

@dispacham If this is the address you are trying to send from, then you shouldn’t get an “insufficient balance” error.