Cant se my balance on eth

Support & Feedback English
, , ,
9

Yes i already have that eth base but i cant se my balance on it? so i thought maybe i need to add others? i have tested ro reinstall the app and same problem cant se my balance. i have swift.

2 Likes
10

@Joss1 Can you reimport your wallet and add it again manually if that works.

2 Likes
11

I have swift account can i do it without recovery phrase?

FdghjnnmmjfddaZ

2 Likes
12

@Joss1 Oh I see, I’d suggest you submit a ticket to the customer support team:

3 Likes
13

Why’s my latest transaction please block em in last 3 days unless it’s now

2 Likes
14

Hi, i lost my asset it was about 500 usdt on bep20 and in can see in history that it has been withdraw. what should i do?

2 Likes
15

@haku If there was an unauthorized transaction on your wallet, then your wallet is compromised and you need to stop using it immediately.
Here are possible reasons:

Please ensure to stay vigilant going forward and observe good security measures.

2 Likes
16

Please i want to know what’s going on in this Please because i make a swap transaction am yet to receive from cosmic to USDT

0x47293c50e17497dcf1875da9d5c2094f64348728f6985d07b9827bf78f0df5f7

3 Likes
17

Please I swapped my ETH to USDT since yesterday and my wallet is still showing 0.00$, I can not find my funds please help.

18

@Olise1 Please provide a transaction hash ?

1 Like
19

I can not even see any transaction history, but below is my Eth address

0xBa9af0F8D07cfB1DeE77d55525B0D96B4C3D173e

3 Likes
20

@Olise1 I’ll suggest you create a new wallet as your current wallet is compromised.

2 Likes
21

How come it was compromised when i never lost a phone or lost my secret phrase and besides the Swap transaction was done on 5/10/2024, but i can not find that date in the link you sent to me

22

@Olise1 If you check the explorer, the last transaction you did, you interacted with a phishing website and hence why that is shown as the receiving address.

1 Like
23

Hey. Can you help me with my watch only wallet? Think I got scammed. I was promised help but got scammed again. Hate people with no empathy

24

@Madde13 There’s nothing Trust wallet can do regarding a watch only wallet.
There’s no way to access the funds on one if you do not own the keys, if you are the owner of the wallet, then simply import your keys to access the assets there.

1 Like
25

I’m the worst kind of newbi. How do I do that? Is key the same thing as the words?

26

@Madde13 Yes it is same as your recovery words or seed phrase which is 12 words.

1 Like
27

I have them but how do I unlock it? I’m sorry for being stupid. Thanks for answering

28

@Madde13 Please read this: