Can't unstake

[Loufti26]

Hi, I can’t unstake or claim rewards of my atom.
It tells me that the funds are insufficient.

[zachzwei]

You need to have some available ATOM on your address before you can submit transactions.
See here:
https://community.trustwallet.com/t/how-to-claim-rewards-for-staking-atom-tokens/2255/2

[fringekollective]

Same problem: following istructions but anyway It tell s insufficient balance. i got several atoms on balance from february and can t claim rewards too for same reason

[zachzwei]

There will be a required 0.001 ATOM for the fees. It should be Available (Not Staked).
Can you provide your ATOM address so that we can confirm?

[fringekollective]

cosmos1v53gl932g6dvzj77kfhyj5d4janvz7fp7ypw84

[zachzwei]

@fringekollective

cosmos1v53gl932g6dvzj77kfhyj5d4janvz7fp7ypw84

There is indeed no Available ATOM on this address:

Mintscan

I sent you some to cover for the fees.
Please be aware of the requirements in staking to avoid this kind of problems.
Learn more here:

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[howtostakeATOMtrustwallet] Disclaimer! Please be aware that there are risks when you stake your tokens. Read The Risks of Staking to learn more. What is Cosmos and the ATOM token? Cosmos is a network of independent blockchains connected by the Cosmos Hub, a proof-of-stake (PoS) blockchain based on Tendermint, a byzantine fault tolerant (BFT) consensus protocol. ATOM is the native and only staking token of the Cosmos Hub. ATOMs represent the right to participate in consensus (vote, va…

[fringekollective]

Thanks a lot. I carefully readed the topic you sent but cant find anywhere that It s necessary let a Small amount available on walket to unstake. Instead i can Read: "Basically, there are operational costs, and these cost are being taken from the rewards gained thru staking. " Normally a person stake the entire amount. Maybe you should put a bigger disclaimer Thanks and regards

[zachzwei]

This is on the staking article.

This one is on the unstaking guide:

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Unstaking Cosmos Tokens This guide is only applicable if you have Cosmos tokens currently staked. If you would like to do that instead, then follow this guide on Staking ATOM. Important Once the process of unstaking Cosmos has been started, you will not receive any staking rewards anymore. The unstaking of your tokens will take a full 21 days before they become available. You cannot do anything to your tokens during this time, so plan ahead. “If a delegator wants to unbond part or all …

[Mahdisadr007]

Hi dear zachwei
My tron wallet address is
TPCiAZaJ79zW8AfDB1aTGCteTsa9xgTPvZ
I staked 4037.76 TRX but I can’t unstake them right now(for unstake it says insufficient trx balance)
What should I do?
Tnx for your help

[franco560]

Hello zachwei, i can´t unstake my cosmos coins my address is: cosmos1vh2j75j93642qnf4dpyweu5da0utwjr5tk34f3 , I get a message that says insufficient balance but if I have several cosmos coins, I do not understand the reason for this. Could you help me?

[Naikevic]

Please I need help. Due to a long pending transaction, I tried using the method sending 0.00 eth to my same wallet address with higher gas price. After sending, they deducted gas fee of 7$ plus from my etherum and I was credited with the 0.00 etherum which is wrong. What can I do to get my etherum back???

[iamdeadlyz]

Hi @Naikevic,

To better assist, can you provide us the following information:

1. Trust Wallet app version
2. Crypto address
3. Transaction ID (if you have any)

[zachzwei]

@franco560

cosmos1vh2j75j93642qnf4dpyweu5da0utwjr5tk34f3

Always leave some available (unstaked) ATOM for fees.
A transaction needs 0.001 ATOM.
Sent you some to get you started with unstaking.

[victormbuthia]

I staked 10 TRX on Monday August 31st.
My TRX has been frozen for 3 days.
Now I am unable to unstake. When I click unstake it says ‘Not Available’.

My TRX wallet address is:TTbtfKAZBvjtaDHsdNnccVEdSbLo3dGApt

Kindly check on this matter.

[Naikevic]

Thanks man, @iamdeadlyz.

1. Trust wallwt version is 1.11.6

2. Wallet address is this. 0x66BE946258CF12fEd903a859Da44934aBd2A01aD

3. Transaction ID is
   0x15b709a26a8f066154278e740c41df6c26991366ab41a4595f9c296168c0bdb1

[Naikevic]

Thanks man, @iamdeadlyz.

1. Trust wallwt version is 1.11.6

2. Wallet address is this. 0x66BE946258CF12fEd903a859Da44934aBd2A01aD

3. Transaction ID is
   0x15b709a26a8f066154278e740c41df6c26991366ab41a4595f9c296168c0bdb1

[iamdeadlyz]

Hello @Naikevic,

Thank you for sharing such details.

It is expected to receive 0 ETH since you did mention about that.

@Naikevic

I tried using the method sending 0.00 eth to my same wallet address with higher gas price

Also, you will still pay the transaction fees regardless of the result. This is how things work in the Ethereum network. For further information, please check:

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Introduction With Trust Wallet, you can send your funds anywhere they are supported. In principle, a small fee will always be required in one form or another before you can make transactions. Trust Wallet does not charge any fees, this is mandated by the blockchain or the network where a token resides. On the Ethereum network, for a transaction to go through, miners need to approve it. What is an ETH gas fee? The term gas refers to the pricing mechanism used on the Ethereum network. Such…

[iamdeadlyz]

Hi @victormbuthia,

It looks like you only have 1 TRX that is frozen: TRONSCAN | TRON BlockChain Explorer | 波场区块链浏览器

You can redo the staking process to fix the issue by staking TRX again.

Please let me know if it’s fixed or if you are still experiencing the same issue.

[Alexander95]

hi please i am having same issues, i staked 1033 trons on 30th August 2020 on my trust wallet and now when i try unstaking it tells me not available. please what do I do

[iamdeadlyz]

Hello @Alexander95,

To better assist, can you provide us the following information:

1. Trust Wallet app version (go to settings and press “About”)
2. Crypto address
3. Transaction ID (if you have any)
4. Screenshots of the wallet (errors, if any)