Charged 1527 Dos Network for cancelling a sell order

Liquidity · February 14, 2021, 9:10am

I cancelled a sell order using DEX inside the app and I was charged 1527 DOS Network tokens ($210). Is this a mistake? Appreciate your help. Thanks.

iamdeadlyz · February 14, 2021, 9:27am

Hi @Liquidity,

To better assist, please provide us the following information:

Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
DOS wallet address
Transaction hash or link

Liquidity · February 14, 2021, 9:38am

Before I send that over, could you tell me if it sounds wrong to you? Cheers.

iamdeadlyz · February 14, 2021, 9:47am

Depends. I can’t say for sure unless I get more information.

Liquidity · February 14, 2021, 9:50am

I’ve just logged into the Trust Wallet and there is no transaction history in the wallet for DOS. Very odd indeed. They are BEP 2 if that helps. I have a balance there, but no history.

Will there be a transaction hash or link? I only cancelled a sell order.

iamdeadlyz · February 14, 2021, 10:06am

Then please provide numbers 1 and 2 instead.

Liquidity · February 14, 2021, 10:26am

Sorry, I’m new the this, I don’t know what you mean. If I give you the public address for DOS will that help?

iamdeadlyz · February 14, 2021, 12:43pm

Previous balances and other transactions (including the so-called “extreme” fees) are visible in the blockchain. With your wallet address, we can check it in the explorer and see what happened.

Liquidity · February 15, 2021, 8:04am

This is DOS address bnb1necsvp26gks88vx9zw84nppyc9h8qr92mtvfpz

Thank you for helping.

iamdeadlyz · February 15, 2021, 1:47pm

You didn’t get charge 1,527 DOS. Perhaps, you misunderstood things.

Situation:

You bought a total of 14,938 DOS based on your transaction.

image1870×665 107 KB
You sold a total of 14,923 DOS afterwards. Keep in mind that the Binance DEX charges 0.1% for fees. Documentation here: BNB Chain Documentation

image1872×674 107 KB

There’s no trace of 1,527 DOS being charged as an exchange fee.

Liquidity · February 15, 2021, 3:03pm

Thank you for getting back. I have to apologise. I have since discovered the1576 was a partial order. Because I’m not that experienced, when I closed the order and noticed that they had gone, I now know they were sold.

Sorry for wasting your time. Is there any way I can change the headline to this post?

Thanks,

iamdeadlyz · February 17, 2021, 1:30am

No worries, @Liquidity. Glad to know that things are clear to you now. Also, no need to change the headline.

If you have other inquiries, feel free to create a new thread/topic. Cheers!