Coin successfully transferred from Binance bur not yet received in Trust wallet


I have transferred Amb coins (Ambrosus) from my Binance account to Trust wallet but still not received though it was successfully transferred. I have attached the wallet address and other details.

Kindly assist me in resolving this. Worried about my money.


Hello @Njaz To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Hi Alan,

I have emailed u the details with all the screenshots. Attaching again over here.

1 Like

@Njaz Looks like you sent the mainnet Ambrosus (native), to the Ethereum network (as stated in the notice below the QR code send only Amber Token ERC20. Mainnet Ambrosus is not supported in the Trust Wallet app.

You need to import your wallet (get the recovery phrase) to a supported one like Metamask:

@Njaz unfortunately, there’s no other way. And you have to do it by yourself.