Cosmos received but balance is zero

Support & Feedback English
1

Screenshot_20210329-133718
Screenshot_20210329-1337181080×2340 136 KB
I have received cosmos yesterday but my balance is zero. I do all things but it still zero.

2

Apologies for the inconvenience. Please follow this guide to try and fix the issue: My Crypto is Missing, What Should I Do?

3

I do that but balance is still zero
I want to know if there is other thing to do.

4

Hi @GhisMeg,

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. ATOM wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
6

Gday I have the same issue with my BNB. It wont let me upload photos at the moment.