Cross-chain swapped BNB BEP2 but there is nothing in my smart chain bnb

Hey @iamdeadlyz, I know that this is 16 days later but I recently swapped my bnb to smart bnb and it went through successfully. It has been 5 hours and there is nothing in my smart chain bnb and my bnb is also gone. It was worth 400 usd and that is something that I have lost completely!!! I have send a request to support, but can you help as well!! This is devastating. I was converting the coin in order to swap on pancake. Please help!

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Hi @milesahead84,

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. BNB and Smart Chain wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
  3. Transaction hash or link
  4. Screenshots of the wallet (including errors or missing balance)
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Thanks for your reply.

I guess there was an MAJOR congestion with binance or maybe your support team got to me but it is showing now. What a relieve! That was 6-7 hours of anxiety. Thanks again for your swift reply and good day.