Hi guys,I want to convert my FTM assets from beb2 to beb20 in trustwallet mobile app. At the end of process of cross swapping I faced with an error as below
Token Ftm-A64 is not bound
Please guide me how can finish it? My money will be burned😥
By the way i have enough bnb (beb2) in my wallet.
For further inf. Find the attachment please. Mean while,
@Razriz The best way to get support is to open a support ticket from your Trust wallet app.
Before opening a ticket, ensure you have tried troubleshooting the issue yourself first, you can use the chatbot in your settings for common troubleshooting
Settings → Support
Then if you still have the error, open a ticket
To reduce response times from customer support, please include the following info in the ticket:
App version, device model, wallet address, TX hash (if available), and the blockchain + assets you’re experiencing the issue with, and any relevant screenshots or videos to duplicate the error.
Hi Tobi
By openning ticket in Trust wallet the route me to chat GPT that it is not helpfull at all.
Thank you
@Razriz You can still submit a ticket there by tapping the Submit a ticket button on the top right corner.
Hi Tobi
I am trying to submit a ticket both from app and online but it is requesting I log in? I never signed up to get a log in? I cannot swap anything in app, it comes up with error whenever I press swap.
Thanks
Any one has a solution to swap FTM BEP2 TO FTM ?
As you know bep2 is going to be down and assets are in risk.