@Lili1 have you tried to switch on VPN and refresh your wallet?
Also, send us a short video showing you click on STMX so as we can see balance and transaction history, then click on receive button so as address will be visible too.
Goodmorning @Alan47, to answer your request I made a video doing the steps you advised; here is the link as the file is too big to be uploaded here. Please confirm receipt when so.
As concerning you mentioning using a vpn and refresh ? I don’t really understand how to refresh? If you mean login out and then in the wallet ? I did many times. I also tried with and without the vpn. Looking forward to your reply. Thank you so much for your help and assistance. Lili VID_20210823_110836.mp4 - Google Drive
VID_20210823_110956.mp4 - Google Drive
@Lili1 from the video, I wanted to verify your STMX wallet address. press the receive icon near the send button. Unfortunately, I can’t find it on your video.
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hi
sorry this comment is irrelevant but i want to do a post on this forum but i am unable to see any post button.how can i post my question here ? its extremely urgent