Crypto missing on my wallet

I made a withdrawal from my Binance account to this wallet BINANCE SMART CHAIN, the transaction was successful but I can’t see any balance on my wallet. I made all the procedure on the “My crypto is missing what should I do” site but nothing happens. How can I solve this problem?





Hello @Casapche you received Binance peg-BTC not native BTC. please tap on top right corner and search BTCB Token then switch on BTCB Token BEP20 manually. This guide can help too: How to Add or Remove a Coin

I was sent some trc20 and didnt recieve it yet. The sender has confirmation on his end but nothing on mine. Can i have some help with this?

Now its saying i cant embed photos on the msg. Can you also tell me how to put the photos up?

Hello @ebp4040 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

1 Like

Thanks! That’s What is actually happened. It was a different token oof what is was expecting to receive

So im on a mobile. Any ideas why it wont let me attach pics? I keep getting a message saying it wont allow? So i need help with that before i can attach the pics? Or maybe an email i can send them to?

I also tried to take a pic of the homescreen of the wallet but its giving me a denied response. Im not sure how else to show you i didnt recieve it. Ill keep working on it in the meantime

There ya go that should be all the screenshots you requested. Thanks in advance

Entrei na minha carteira na parte da tarde e minhas moedas sumiram , de acordo com as transações na pacake swap , converteram as moedas binemon com meus bnb , para próprio bnb e mandaram , para outro endereço. O que vcs podem fazer , pois não passei minha frase a ninguém , estava tudo certo , esse é o número transaction hash . :0x080a2cf708c196d8c779960a2f297242e95f2572db82a134aba384919b660b18 Block:
11835315 Timestamp:
12 hrs 2 mins ago (Oct-16-2021 11:18:59 PM +UTC)
From:
0x4daaa20e4c2807fa5146bf7c8cb080cf709fa1a5

To:
0x0d6a1eeae0ea003ab923818928597894e41af71e
Value:
1.898071160642670423 BNB ($895.15)
Transaction Fee:
0.000126 BNB ($0.06)
BNB Price:
$465.85 / BNb
Como isso aconteceu , troquei 970 usdt por 63 mil binemon , e agora fui olhar , roubaram para essa carteira , e não aparece nas transações recente somente após entra na blockchain , não foi eu quem fiz isso .

@ebp4040 send transaction hash and wallet address in plain text too (copy and paste).

Hey Gus my original wallet was cleaned out by this wallet address and I didn’t authorize this transaction can anyone help me out?!

Can someone PLEASE HELP ME?!!! My original wallet was cleaned out by this wallet address and I didn’t authorize this transaction.

Can someone PLEASE HELP ME?!!! My original wallet was cleaned out by this wallet address and I didn’t authorize this transaction.

0x4e704ae7c420fcd59806d08717ecda56ffc25385

Hello can help my crypto is disper money go down end crypto is go app 75% my crypto is disper money down