Deposit BCH has not appeared

I was deposit bch coin some time ago but my balance is not updated till yet any reason please

To better assist you, can you provide us the following information:

  1. Trust Wallet app version
  2. Crypto address
  3. Transaction ID (if you have any)

To better assist, can you provide us the following information:

  1. Trust Wallet app version
  2. Crypto address
  3. Transaction ID (if you have any)
  4. Details about your issue
  5. Screenshots of the wallet (errors, if any)