Deposited TRX but balance not loaded on DAPPS

I deposited TRX to my Trust wallet from Okex and Altcoin Trader.
I notice two TRX symbols. Coins appear in one symbol in the Asset section. However, no balance is loaded on DAPPS in order to buy usdt
How do I resolve this?

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@Chal1 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

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