Did i lose my Matic?

I haven’t received the polygon i sent to trust wallet 60 minutes ago from kucoin. Please help in confirming i did it correctly.

@Spicy618 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

1 Like

Have i provided the necessary information? To allow you to assist me in retrieve my coins?


@Spicy618 Please send your receiving address as a plain text.


0x6aE0f7987883Ec51901ABeBc1162Bbe3A2cc0cA8

Above is the address to the recirving wallet

@Spicy618 Your tokens are in your wallet and you only need to add it manually as a custom token
Tap on the upper right corner in your wallet, search MATIC and enable the one with ERC20.

Thank you!!!¡!!
I have them!!!So appreciative Have a great day.
You are awesome :ok_hand:t5:

@Spicy618 Great! Glad to know that. If you have further inquiries, feel free to message us. Stay SAFU!