I just completed a MoonPay transaction for Dogecoin, which is completed. Despite this, I did not receive any crypo in my wallet. Sent a ticket to MoonPay for this issue and was told to contact my wallet provider.
How can this be fixed?
Thanks in advance.
Same problem…trust do smth
Mine finally got to my wallet. I think is a delay on the transaction side from MoonPay. I’m glad its fixed, but there should be some sort of prompt to explain this (On MoonPay’s side).
I have received dogecoin too, but it doesnt appear on my wallet, it shows zero. But when i tap on dogecoin it shows that i have. Strange, seems like a bug. Please help
Are they getting into trouble? Hmm
Same here, bought some doge from moonpig, I still have an empty wallet. The wallet adress matches. Who can help me with this?
Contact their Customer service
They say to contact the wallet provider, Trust Wallet in this case…
Having the same issue sending. Stuck in Pending state.
Well, moonpay trasaction says complete but still not received anything on trust wallet.
Theirs is probably stuck in pending on their end. When you check the transaction on the blockchain does it show anything? (mine doesn’t)
Doesn’t show anything in the block chain as well
Guys its all fixed now. Wait couple hours;)
I have the same issue, just got some dogecoin but it’s not showing on my wallet
My transaction errored out. Nothing on the blockchain, and the Doge isn’t back in my wallet.
I’m having the same problem. I did a transfer from CoinSpot last night, it’s been over 12 hours now, CoinSpot shows the transfer to be complete but still nothing in my wallet.
Is there just a lag time on all Doge transfers or is there a problem with Trust?
Hi @Ablaykhan1990 @AzamatAcid @GoldmanSnacks @lnbrrnt @jessper.perez,
As stated in the app, please expect some delays and errors as the DOGE network is congested right now.
When will we be able buy shibu and “donut”??