hi. i swap smartchain to safemoon on pancakeswap . pancake send me transaction success but i dont recieve my safe moons. please help
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Hi I did the same. Apparently it’s 100% burn tax in V1…I don’t understand why they haven’t block the buying feature
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I have the same problem. Dear help center friends help me send the answer to my email.
Thank you
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The same problem here I bought some safemoon (old safemoon) from bancakeswap the process success but I received nothing tell now… I added safemoon to trust but still zero balance
Any one can help?
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Hello @Sep1 @Oscardag according to SafeMoon from December 29, any v1 token transfer will have 100% tax.
Read more here: https://twitter.com/safemoon/status/1476198900717342724?s=21
If you need more clarification, contact SafeMoon project team.
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Is this the same for what happened to my 4 billion Safemoon ? I transferred my old Safemoon to my other trust wallet old Safemoon address and all of it’s gone none received and transaction was successful. I have all the proof. I’ve seen the great expert advice you’ve given so I await your response 
@Cryptobender2021 yes, same for you. According to them, any transaction will incur 100% tax. You have to contact them too.
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Contact who exactly? Because everyone I talked to has tried to scam me and asks for my 12 word phrase. So I lost over 4 billion Safemoon transferring from a Safemoon address to a Safemoon address?
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@Cryptobender2021 here is their Twitter: https://twitter.com/safemoon/status/1476198900717342724?s=21
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They’ll never contact back. You have thousands of people that complaining about the conversion and they didn’t lose anything. I actually lost 4billion + Safemoon trying to get it in one place to convert it to v2 
not a few million 4 billion109 million saremoon has ignored everyone having a problem they don’t care they ent help me or anyone with less or more loss. Do you have any other suggestion’s? I would hav done this sooner but being in a hospital with sick loved ones has had me off my phone for weeks
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Hello @Cryptobender2021
Unfortunately Safemoon are the only ones with more clarity on this issue.
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I sent safemoon to safemoon wallet from trust and it disappeared even though it said success
Wtf is happening I don’t understand
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Hello @DOR1AN If you received less amount or not received at all it is better to contact SafeMoon project team for clarification on this issue.
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I had the same problem and submitted a ticket but no response from Trust Wallet
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Hello @EOBAS
Please contact the safemoon team, they are in the best position to respond to this claim.
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Hello,
I have not received any safemoon after paying for it on trust wallet, what should i do?
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How do we contact safemoon team. We have purchased it from trust wallet, and trust wallet have charged for the coin and gas fee. trust wallet should take responsibility
Hi Alan47, yesterday I bought Safemoon from pancake transection show successful but nothing coming in my account. It was V2
Can you help me.
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@Sunny088 Send your wallet address and transaction hash in plain text too (copy and paste here).
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