Dont see my crypto

I am unable to see my eth in trust wallet.

My address

0x395ba7661B15824163d7B75a8240E86C5976C245

I have contact address already and when i fill in the import crypto everything shlows up but etc doesn’t display amount i have. Etc 0.00.

Please help

@Lali Your ETH is in your address, I’d suggest you check if your app is updated and then reimport your wallet after.

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I transferred XAI tokens from Binance to Trust Wallet using the Arbitrum network, but despite confirming the transaction on Arbiscan, my XAI balance is not showing in Trust Wallet. I have verified the ETH balance for gas fees and attempted to add XAI as a custom token, but it still does not display. I am seeking a solution to make my XAI tokens visible in Trust Wallet.

@Awais128 You do not need a gas fee to display tokens.
Ensure you’ve added the token on the correct chain (Arbitrum).

If you already did and it’s not shown, then reimport your wallet.

Dear Support Team,

I am facing an issue where my XAI tokens are not showing in my Trust Wallet despite following all the recommended steps. I reimported my wallet using the recovery phrase, but this did not resolve the issue. My internet connection is stable, and the XAI token is already added to Trust Wallet on the Arbitrum network with the correct contract address (0x4cb9a7ae498cedcbb5eae9f25736ae7d428c9d66). I have verified that the sending address (Binance) and the receiving address (Trust Wallet) are correct. My XAI tokens are visible on both Arbiscan website and Xaiscan website, showing the correct balance, but they are still not displaying in Trust Wallet. My Trust Wallet public address is 0xDEDC8e2F1a90822701E62EA0243DE7f219ad6E19, and you can verify my claims through the blockchain explorers. Please guide me on how I can manage or control my tokens directly from the blockchain explorers, or if it is possible to transfer them back to Binance or another wallet like MetaMask. If there is any other solution to make my tokens accessible in Trust Wallet, I would greatly appreciate your assistance.

Best regards,

@Awais128 You should be able to view your XAI on the arbitrum network.
Trust wallet by default doesn’t support the XAI chain so you’d need to check if it can be added as a custom chain to view your other XAI.

Please have they shown in the dashboard I mean your cryptocurrency because it’s happening to me also

I’m unable to see my AVAX and BNB crypto on my dashboard, and I scan it, it’s on my blockchain but is not showing on the dashboard why?? All my crypto

I have send 998.8 usdt from binance and 10 usdt from mexc to Trust with USDT (aptos)! all transaction suscessfully but usdt not display on my Trustwallet.
my transaction id with order from Binance: 0x30431db36e9f9182cae13ad1d4de97915cf3d07db14e34de0ecdc5c2dae1e40d
transaction id with Mexc: 0x02d9301ddbe561b27e0112700698fa2555ef55eab79b0aebfe6bff39f6de54f3

my wallet address: 0x7f13b8e064d5d4f2da67c42d400ff464c136154dcf51c21c3753575403570c94 USDT(aptos)
please help me :frowning:

@tungsctn Please try adding the USDT manually and they should be displayed.
Tap the + button on the upper right corner, switch network to Aptos and search USDT.

@Magnate001 Please ensure you do not spam several topics.
If your tokens are shown on the blockchain explorer but not in your wallet, please switch your internet connection and do a reimport of your wallet.

I’m sorry for replying to all topics, but I’ve re import and also change connections countless time and I also stated it in my request but no result

@Magnate001 Can you import to a different device and see if the issue is same.
Although if your tokens are shown in the blockchain on your address, then you need not panic as they’re safe.

Mr Tobi, I’ve done all that, I’ve used three different devices including laptop but is still the same thing nothing changes……it seems you are Yoruba my brr

can help me bro? I reinstall apps, restore 12private key, re-added usdt(aptos) in manage token, re-added usdt(aptos) network manual with smart contract, but nothing usdt display on Trust
can you check on this Trustwallet address: 0x7f13b8e064d5d4f2da67c42d400ff464c136154dcf51c21c3753575403570c94

@Magnate001 Yeah I think switching your internet would do the trick, you can try using a wifi connection or switch to a different network provider.

@tungsctn Is the USDT shown and the price value not shown? or both?


both bro, nothing on here, I can received aptos ( with aptos network) but nothing usdt (with aptos network), I think I have problem with trustwallet!

@tungsctn Can you please submit a ticket to the customer support team at

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Hi, can you help me as well? I don’t see the eth in my wallet.

Transaction:
0xe663c20f3df53955fb3e61ef64e2b6c82121d9319d95608236bbc883c732d6d9