I have same issue, i’ve bought polka dot on binance (15.06.2023) and transfered it to my trust wallet. Not it’s still 0 balance, i checked wallet address a lot of times. subscan shows correct amount.
I don’t have permissions to attach links and pictures yet.
Hello @bibijke
To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Transaction hash or link (if you have any, please copy and paste)
Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.
I have the same problem, I hope I don’t lose my coins… I have also sent messages, I hope someone will enlighten me and solve this bug or what it will be
I transferred and KSM appear but the amount does not appear with them, I don’t know what to do, polkadot does not appear at all but they have successfully left binance, will anyone help us or have we lost our investments?