Dear Trust Wallet,
I have the same issue, my friend sent me ETC from his Binance account to my Trust Wallet Account. I have also made changes to the ETC adding BEP20 as well but still have not received the 2 ETC sent.
Can you please help with this?
To better assist, please provide us the following information:
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Trust Wallet app version (open the app, go to the settings of the app and press “About” and attach it here)
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Crypto wallet address (press the receive icon near the send button, and attach it here)
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Transaction hash or link (if you have any, please copy and paste )
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Further details about your issue (please explain what you were trying to do)
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Screenshots of the wallet (including errors, if any)
The following inform the following:
- Trust Wallet App Version - Attached
- Crypto Wallet Address - Attached
- Transaction Hash or Link - Attached for BTC Case only since there was unauthorized transfer (BTC 1-3)
- First thing was that ETC I did not receive in My Trust Wallet even though it mentioned that it was sent, I had already set up BEP 20 also. The second one is all my BTC funds in my trust wallet were unauthorized scammed and hacked by my wallet.
- Other screenshots have been attached.
Attached below are the screenshots:
