I purchased ETC and received confirmation of successful transaction however ETC still does not appear in my wallet.
Transaction was successful and I understand there is a activation fee however I have zero ETC in my wallet.
My Wallet address : 0x16794EB825Ad380885B12AC3Ae3461a71120743e
If problem persists, please send screenshots of your ETC balance, your ETC address (tap on ETC then click receive button and screenshot) and app version too.
I was surprised. Is there really no one to tell me what happened to my money?
During these twenty-four hours, about 50% of the value of my money has fallen. Who is responsible for this situation?
The support department also does not respond to emails.
@M3QD4D you did mistake when withdrawing/buying your ETC. You purchased ETC native coin and withdraw it to your BEP20 address instead of native ETC coin address.
To recover your funds, follow this guide: How To Recover Funds Sent to a Wrong Public Address
thanks for your response. Unfortunately, the exchange office from which I bought the currency does not accept its mistake in sending the currency. Is there a way for me, the recipient, to enter the ETC native coin address instead of the BEP20 ETC address?
ایمیل را بی خیال شو اینا درست حسابی جواب نمیدن. اگه تراکنشات مشکل داشته یه تایپیک جدید بزن چیزایی که باید بفرستی آدرس ولتت، کد تراکنش و ورژن کیف پولته، اگر خودت تایپیک باز کنی میتونی مدیا بفرستی. حالا مشکلت چی هست؟ بگو شاید بتونم کمکت کنم.
ساختم پندینگ مونده چقد وقت دیگ تایید میکنن؟
داداش من پنج روز پیش bnb زدم برا تراست ولت
ادرس ها درست بوده
مبدا اکی داده ک ارسال کرده
ترنزکشن ای دی هم دارم
ولی نیومده تو کیف پولم
ریایمپورت کردم
با وی پی ان چک کردم
همه کاری کردم ولی بازم نیست
اگه پندینگ مونده نگران نباش به خاطر شلوغی شبکه است. البته برای اطمینان از وی پی ان با آی پی فرانسه یا آلمان استفاده کن. ضمنا حتما آخرین ورژن تراست والت را نصب کن. آخریش 1.29.3 هست. ضمنا اگه ریکاوری کی داری یه بار کلا نرم افزار را ریمو کن و وی پی ان را با آی پی هایی که گفتم روشن کن و نصب و ورود کی را با وی پی ان انجام بده.
I bought it from a small online exchange in Iran. I read the instructions you sent and went through the steps as much as possible. But apparently this method only works for the sender.
Dear Trust Wallet,
My crypto withdrawal from Binance was sent to MY TrustWallet and i followed the prosedures. Nine hours later nothing is updated and my money seems lost
Hello and welcome to our community.
To solve the problem, first do the following three steps :
1 Update your app
2 Reimport your wallet
3 Use VPN
If problem persists, please send screenshots of your ETC balance, your ETC address (tap on ETC then click receive button and screenshot) and app version too.