This guide will explain how to recover your funds when you have sent it to the wrong network. For example, you have sent or withdrawn VET, CLO, etc. to your ETH address or vice versa. These cryptocurrencies share a similar address format but they are already on different blockchains. That is the main reason why the funds get sent but are not shown on the app. Be careful when sending your crypto, in worst cases they can be lost forever.
Please make sure you have backed up your recovery phrase and then follow the process outlined below.
On your internet browser, go to this site: BIP39 - Mnemonic Code
Enter your Recovery Phrase into the BIP39 Mnemonic field. You can get the Recovery Phrase by following this guide: How to Backup a Multi-Coin Wallet.
Select the coin you accidentally send your funds too
Example: If you sent VET to your ETH wallet, select ETH - Ethereum in this field.
Scroll down and find the Derivation Path section if the coin or token is not on the options to choose from.
Check the list of Derived Addresses. If you have done the steps properly, then the first address on the list is where you have sent the missing crypto. Copy your Private Key which is on the far right.
Import the private key as the coin you are trying to recover inside your Trust Wallet App.
Example: If you sent VET to your ETH wallet, import your private key as VET wallet.
If the coin you accidentally send your funds to is missing on Step 3, you need to chose ETH - Ethereum and then select the BIP32 option under Derivation Path, Client “Custom derivation path”.
Enter one of the values for BIP32 Derivation Path from the list below and continue with Step 4.
NIM (Nimiq): m/44'/242'/0'/0
Smart Chain Legacy: m/44'/714'/0'/0
For getting the Private Key of your BTC address, choose BIP84 for the Derivation Path.