ETH withdrawal not processed

@iamdeadlyz @Alan47
Hi, I withdrew ETH from Xaclibra yesterday and it’s cleared on their end. I tried updating and reinstalling Trust Wallet, to no success. Attached are the screenshots from Xcalibra and Etherscan.


Transaction address is
0x1B6EBbeea9d5Dc32C2372aA1b9FbeB792902F4E2

Please let me know what the status is.

Thanks!

1 Like

Based on Etherscan, transaction is still pending.

We have no way to assist with this matter.
You need to ask the sender if they can speed up the transaction.

1 Like

@JennyMillan Thanks for the reply! I contacted Xcalibra RN. Any idea how long these things take or is there a chance it would never come through?

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Hello @JennyMillan , the sender Xcalibra is still ignoring me.
Any idea how long these things take or is there a chance it would never come through?

The best option is to contact the sender to see if they can speed up the transaction.