Ethereum transfer successfully not credited

Hi, I need support. Ethereum transfer succeeded but crypto not arrive.

All time success this transactions, but just this one not arrive to my wallet.

here the transaction ID:


Hello @aviquezm To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Further details about your issue (please explain what you were trying to do)

  4. Screenshots of the wallet (including errors or missing balance)




I always receive transfers every 21 days or 15 days. But this transaction with TX_ID (0x50834bff6f50f8959b557ad8cf1ed956c8af0c5dcc8e4827a84ec3d1ce78fb5b) has not reached my wallet




@aviquezm from the app, only transaction history is missing but balance is correct.

There’s no problem with your balance.