Exchanged BNB with ETHM

[Ahmad91]

I exchanged BNB with ETHM few days ago and I still cant see the balance on my

!
App version is 6.11

[Alan47]

Hello @Ahmad91 To better assist, please send the following information:

1. Crypto wallet address (copy and paste it in plain text)

2. Transaction hash or link (if you have any, please copy and paste)

3. Screenshots of the wallet (including errors or missing balance)

[Ahmad91]

[Alan47]

@Ahmad91 Send your wallet address and transaction hash in plain text too (copy and paste here) not screenshot.

[antoinederjani]

I have the same problem, I exchanged a small amount(0.1 BNB) as a trial but I never saw my balance in the trust wallet. Any ideas how to fix that? I did add ETHM manually to my wallet after I did the swap, is that the reason?

[JennyMillan]

Hello @antoinederjani
To better assist, please send the following information:

1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

3. Transaction hash or link (if you have any, please copy and paste)

4. Screenshots of the wallet (including errors or missing balance)

[Ahmad91]

Wallet Address: 0x0ef0051dCd27Ee3C4fD22Ed7A834B40B3FC44b61

Transaction hash: 0xa33e51913d946c4d471a2e7e7ddf298d0087bc2bf03b1ef3bf6d4b033aaa88fa

[antoinederjani]

Hash link
0x482bb618e6f86f962107197c215dc8ad9167c3a6c76d3623a92ac11ccce76dc9

[JennyMillan]

Hello @antoinederjani
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x0b33542240d6fa323c796749f6d6869fdb7f13ca
Decimals: 18

• How to Add a Custom Token

[Ahmad91]

What about me I copied my information above! I still cannot add my ETHM to my wallet please help!

[Alan47]

@Ahmad91

0xa33e51913d946c4d471a2e7e7ddf298d0087bc2bf03b1ef3bf6d4b033aaa88fa

@Ahmad91 try to add again, follow steps carefully. If still not reflected try to use VPN and refresh your wallet, if problem persists try to reimport your wallet, here’s guide: How to Re-Import your Wallet

[Ahmad91]

Hello Alan,
I tried what you told me and I even deleted the app also but nothing worked. Even though when I go to pancake swap I can see that I have ETHM in my wallet but cant see them inside the app!

[Alan47]

@Ahmad91 can you click on token custom added and screenshot, the send it here please. (Not screenshot you sent above).

[Ahmad91]

This is one of the tokens I custom added!

[Ahmad91]

Thanks it worked when I copied the contract and then custom added the token!