FLOKI tokens not showing up in Trust Wallet

Support & Feedback English
1

Hello,

Please can someone help me. I recently purchased FLOKI tokens using Pancake, but the tokens are not showing up in my trust wallet. Here are some screenshots. Thanks you.

Screenshot_20220217-022739_Trust Wallet
Screenshot_20220217-022739_Trust Wallet720×1480 153 KB

Screenshot_20220217-022750_Trust Wallet
Screenshot_20220217-022750_Trust Wallet720×1480 77.3 KB

Screenshot_20220217-022801_Trust Wallet
Screenshot_20220217-022801_Trust Wallet720×1480 128 KB

Screenshot_20220217-022827_Trust Wallet
Screenshot_20220217-022827_Trust Wallet720×1480 135 KB

2

Hello @Dannyboi
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0xfb5B838b6cfEEdC2873aB27866079AC55363D37E
Decimals: 9

3

I’m having the same problem with a zombie inu tokens but I already manually added the token in my wallet and I still haven’t received the tokens

6

@Niknova To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

8

Thank you for your reply. I managed to figure this out after posting the original question (sorry about that!)

9

My floki dont show up after i transfer it from poloneix? Any solution?

10

Hello @NisamNiko To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

12

Screenshot_20220218-224512
Screenshot_20220218-224512720×1600 108 KB

13

Screenshot_20220218-224808
Screenshot_20220218-224808720×1600 98.9 KB

0xCcC15A48D743FC2Cca2703C3f43a61cff2Bfb630

14

0xCcC15A48D743FC2Cca2703C3f43a61cff2Bfb630

Screenshot_20220218-225429
Screenshot_20220218-225429720×1600 128 KB

15

Screenshot_20220218-225740
Screenshot_20220218-225740720×1600 121 KB

16

Hello @Niknova
Your tokens are in your wallet and you only need to add it manually as a custom token using these details
Network: Smartchain
Contract: 0x21F9B5b2626603e3F40bfc13d01AfB8c431D382F
Decimals: 9

17

Screenshot_20220220-193315
Screenshot_20220220-193315720×1600 87.7 KB

What do I put in the space provided for name and symbol

18

Hello @Niknova
Once you set the network to Smartchain and you input the contract address, the rest will be filled automatically by the app.

21

My FLOKI is not showing up to the address I sent it too. Can you help.

1 Like
22

Hello @JGxtrade To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

28

Hello Jenny, i had a problem too, i already had FLOKI INU tokens in my TrustWallet, and just minutes ago, i purchased some amount of FLOKI INU on pancakeswap using bnb, the transaction is success, and i can see my new balance in pancakeswap.

but when i checked on TrustWallet, the new tokens purchased didn’t added to my FLOKI INU Balance, then i try to disconnect to pancake swap, and reconnect again, and checked again on pancake swap, the new amount still good (new amount added), but when i back to trustwallet, my FLOKI INU balance still showed the old balance

is it something wrong with my TrustWallet, please help

thanks

29

@fransandy To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

31

thanks for your help Jenny, it was my mistake, sorry…
i don’t know how, but it’s because i have 2 token with identitical address (FLOKI INU) in my wallet, after i searched in my token list, i found another FLOKI INU with same address (but the viewable toggle is off), after set to on, the second FLOKI INU displayed in my token list with the correct balance.

is this condition could be a problem in the future ?

thanks

32

@fransandy No that can’t lead to a problem.
You can simply disable the wrong token by swiping left.