Hi, folks!
Today around 10:30 UTC I swapped USDT to DAI on the Polygon network using an external service.
A corresponding Polygon transaction has been created and the service has confirmed the swap.
However, the balance of my TW was not updated. I checked a few other services and they all confirmed my DAI balance.
Finally, after 3 hours the assets values have been updated.
All this time the Wallet showed no signs of trouble. I cleared all the caches, I tried both Android app and the extension - no difference. I also tried to contact Trust chat bot but it didn’t provide any helpful information.
I can say that those 3 hours were barely compelling, especially that there was no any update, no indication of a problem, nothing.
Folks, what should the user do in such cases?
P.S. During those 3 hours I also created a posting here I can"t see the usd in my TW - #5 by kudzuand20 but my reply wasn’t published. I just didn’t want to create new threads on the form right away because of a supposedly repeating problem. Hence - this thread.
Thanks in advance!