Haven’t received HUH from HUHswap

Support & Feedback English
1

Hi,
I tried to purchase some HUH using the HUHswap website earlier today but still haven’t received it in my wallet. I sent BNB from my Trustwallet to the contract address I was given.
I copied the ‘receive HUH ‘ contract address and pasted it into the send box on the swap site. I’ve bought some HUH using uniswap before so have already added the token to my wallet. I’m not sure why it hasn’t arrived. Is it possible to check if the bnb arrived and if the huh got sent please? Has anyone else had this issue?

Thanks very much

Andy

2

@Bethers1979 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)

3

Hi Jenny,
Thanks for the reply. As I mentioned, I’ve bought HUH through pancakeswap or uniswap and received it without any problems but I haven’t received anything from HUHSWAP. Ive attached screenshots of the version, HUH receive address and transactions. Hopefully this helps.

This is the transaction hash from block explorer:

E6F2B53CB2E282B8CFB15F724DDE0532C4A210DE9287B760ED9FE1C3CEDB3F97

Thanks again

Andy

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4

@Bethers1979 send your Smart Chain address in plain text (copy and paste) please.

5

Hi Alan,
Thanks for getting in touch.
My HUH receive address is

0x136E9077865AeA221f9C99411Ceefb593E1cc08d

The following is from blockchain explorer:
(Bnb from my wallet to HUHSWAP)
Transaction hash:

E6F2B53CB2E282B8CFB15F724DDE0532C4A210DE9287B760ED9FE1C3CEDB3F97

From:

bnb1eyls7qcj3kmxe5p4fv0p9k0kls0fxs9tz8zm4y

To:

bnb129d9w3j9l0savawjj0lze0t9r3lrky9za27j8k

Hopefully this helps

Thanks again

Andy

6

Please try to add it as custom token. Here are the steps that you can do to manually add the token: How to Add a Custom Token

Token details:-
Network: Smart Chain
Contract: 0xc15e89f2149bCC0cBd5FB204C9e77fe878f1e9b2
Decimals: 9

7

Hi Alan,
I’ve already manually added the huh token using that address previously ( I’ve bought huh previously from uniswap/pancakeswap). I’ve tried again just to check but unfortunately the new purchase still doesn’t appear.

Thanks

Andy

8

@Bethers1979 there is no other HUH token transaction you receive.

Also, transaction hash you sent above is not swap transaction it is BNB transaction from one address to another. Also, it is not true that transaction is done on PancakeSwap…. PancakeSwap only supports Smart Chain (BEP20) assets. BNB you transferred above is BEP2.