How can I tell you if I like the wallet if you cannot set up an account and I have several issues with that. I cannot interact with your nonexistent support and if you have support tell me exactly how to access it. I cannot know if your app is easy to use because I cannot use it so it must really suck. Also, your website is lacking information and instructions so I do not know how anyone can navigate or use it. We are not mind readers… We need explicit instructions which your site is extremely lacking in. Please respond or tell me to move on.
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Hi @rodwayjohng
Thanks for checking out the Trust Wallet app. You reached out to the correct support page (which is this section of the website). Alternatively, you can send a support ticket to: Submit a ticket : Trust Wallet
The moment you install and open the app, you will be prompted to create a new wallet or import an existing one. Just follow the steps along the way and you will be good. You can also check the guide here: How to Create a Multi-Coin Wallet
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i agree with rodwayjohng. Too many obstacles, unexplained and no easy to find and easy to follow instruction steps. Must be a recipe, not a list to understand but simply to do. This is at first. In time we will understand. So now my issue is, I have Brave extension installed because I do not use my phone for everything. In fact I use my phone for NOTHING. So I MUST be able to create a Trust Wallet from the DESKTOP PC LARGE MONITOR BROWSER window. If your response is only on the tiny screen of a phone, your Design team are driving away customers who refuse to do everything on a phone too small for us to read. If you want to gain me as a customer, bend the knee.
@raz That post is from 4 years back, of course now there are explicit guides on the Trust wallet app.