Hi, i transfer Shiba inu Bep20 from my trust wallet to Roquu Shiba Bep20 wallet but didn't deliver for almost 8hrs now

@Military_blogger send all details asked above so as we can check on your issue.




Wallet address : 0xa0d95cfD7b844C28331d306A432742A09fECE559
I don’t know how to get the hash key from roqqu wallet

@Military_blogger
There is no history of SHIBA tokens sent to this address 0xa0d95cfD7b844C28331d306A432742A09fECE559
Please contact the sending wallet team

How?? didn’t you see the screenshot of the transaction I sent that is showing successful from roqqu ?

@Military_blogger Also, the withdraw address on your screenshots is completely different from one you sent above.

How is different??? check well please because that roqqu screenshot is only showing half of the wallet address… Check well please

Yes, you are correct, but can you send us transaction hash for that transaction? (Copy and paste here, not screenshot).

There’s no any SHIB token transaction history on your address.

Date --October 27 ,2021
Shiba inu coin: 1,493,361.24
From:0x380dd1c2a64d34646b0b450db9788eacfbf0296e
To:
0xa0d95cfD7b844C28331d306A432742A09fECE559

Your SHIB tokens are still in your Roqqu address (0x380dd1c2a64d34646b0b450db9788eacfbf0296e) Contract Roqqu for support.

1 Like

Hey jennymillan. I have the same problem would you be able to check it for me please. Much appreciated

txt hash : 0x2f2fe99f258965748e62e7806ef1f376838821a06ba6e7eb0e4fd337a32a1faa

A post was split to a new topic: I swapped my bnb smart chain tokens

Hello @Ake To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Further details about your issue (please explain what you were trying to do)

  4. Screenshots of the wallet (including errors or missing balance)

Hello
I send my 2 million shiba coins from Binance to my trust wallet. It’s transferred from Binance but not showing in trust wallet. Why??

@Gaurav3
To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Screenshots of the wallet (including errors or missing balance)





Please see pictures

Please help me I am very upset for this it’s already deduct from my Binance app



Hello @Gaurav3
You sent your SHIBA on the BEP20 network and not ERC20 network.
You need to add it as a custom token.
Tap on the upper right corner in your wallet, search SHIBA and enable the one with BEP20 there
Learn more:
How to Add a Custom Token

Try to check the recipient address for confirmation of your transaction