How to add token from smart contract to my wallet

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Dear all
6 days ago I swapped some ETH to XRP using “smart contract call”. The transaction shows completed but it is not showing in my wallet. I think I should add it manually, but the problem is I have no idea what the “name”, “symbol” and “decimal” are? and which network I should choose. Here is the Transaction id: 0x46378abc09914bd6e1193747562b091d6136541563fcec487ab2e709bac05bb8
I appreciate any help.
With kind regards
Leo

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@hnemati If you made a swap to the native XRP, then you only need to add that from your token list.

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Processing: 1000017462.jpg…
Thank you so much for your prompt reply. Unfortunately, this is what I have now which is way less than what I swapped.
Do u khow what can be the reason?

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@hnemati Can you please check the XRP explorer to see if you have received it.

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Hi Tobi,
I appreciate your time for help. It just show 0.58 XRP. In the exchange it was 343 XRP. Could you please check my transaction in etherscan? I really dont understand most of it.
Here is transaction Hash : 0x46378abc09914bd6e1193747562b091d6136541563fcec487ab2e709bac05bb8

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@hnemati You need to check the XRP explorer.

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Unfortunately It shows nothing. Is it stolen? I really dont know what I should do?

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@hnemati Okay so it appears you made a swap to XRP on the BSC network but the amount is way less to the swap amount.

Please create a support ticket at:

You can request to speak with customer support from the chatbot.
Please send the ticket ID here also so I can raise it internally.

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Hi Tobi
Thank you so much. I will create the ticket and publish it here.

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Hi Tobi, Thank you again for your help. I created a ticket with ID:858856.

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@hnemati Lastly did you use the swap feature in the Trust app or through a dApp.

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Hi Tobi. Thanks again. I simply used Trust wallet app via “Smart contract call”

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@hnemati That means the swap tab that is in your Trust app ? Not through the dApp browser ?

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Hi Tobi, yes, that is correct. I used swap in the app not the browser.

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Hi Tobi, I don’t know why my reply to this post get deleted? I posted twice but not approved!

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@hnemati Hello please can you confirm if this is still the ticket ID and you didn’t create multiple.
Your deleted post had a different ticket ID which is why i deleted.

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I sent over usdt(bep-20) to my trust wallet. But it’s not adding up to my balance. Also there is no sign of it been sent out on the explorer

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@SuspectD7 Please reimport your wallet and then cross check your balance with that on the explorer after.

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I did not create another ticket and the ID is still the same as initial ticket.

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@hnemati Okay no worries, I’ll ask if any updates on it.

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