Anyone can tell me, how to get refund from Etherscan, or any procedure to be carried out. I checked the transaction success to Etherscan. Please help.
Hello @Shadowowl To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Transaction hash or link (if you have any, please copy and paste)
Further details about your issue (please explain what you were trying to do)
Screenshots of the wallet (including errors or missing balance)
What should I do? I wish claim the token back to my wallet, please help
@Shadowowl can you explain what happened? Where are they sent to?
I supposed to sent the new address of Etherscan, unfortunately I made mistake to the old address,. I try to contact wallet provider to retrieve the token but no response. So I want to know what can I do? Please advice
This address I sent, I have no idea where’s the token gone
Any suggestions, please assist.
@Shadowowl Please be informed that Trust Wallet cannot reverse, cancel, nor refund confirmed transactions in the blockchain.
You need to find who owns that address, we can’t assist with that.