I can’t swap or send usdt on trust wallet

Support & Feedback English
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24

Hi Toni, I’m having issues in swapping. I’m not sure why it keeps showing route not available when I try to swap my BTC to ETH. It’s working in past but not now

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25

@Xahhhh You could try again after some time or try swapping another token pair.

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27

Hi Tobi,
Please I have a trust wallet but my etherium balance is showing $0. I cannot remember doing any transaction. It was still there last night. 0.0243 Eth. Kindly assist

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28

@Royalsphere Can you please check your address on the blockchain explorer to see if your Ethereum is in your wallet or not

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29

0x05f27A8045CB5bb07ca72A1A5294b7A7f4e2C655
That’s my address

I checked and it says it was there but the trust wallet is not there

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30

@Royalsphere Can you please reimport your wallet or use the guide below to troubleshoot:

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31

I have reimported the wallet and the balance is still the same. $0. Is there a way you can check from your end if there is any swap or pending initiated transactions?

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32

@Royalsphere Does the address in your wallet also corresponds to that you checked on the explorer?

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33

Yes
I checked from the wallet through history.
Can you check also from your end. I’m getting worried.

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36

Can I transfer my wallet from trust wallet to another platform to check again. Maybe token pocket or any other one?

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37

@Royalsphere Yes you can import to another wallet, but please do your research.

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38

Please could you help me check the wallet from your end? Please and please I’m becoming worried.

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39

@Royalsphere There is no way to check asides on the explorer which I have and already confirmed your ETH is in that address.

1 Like