I didn’t receive my bnb even after 3days, please help

Continuing the discussion from I didn't receive my bnb:

Yes I have got transaction hash, which has 64 hex format code

And transaction ID: 51be2f20-c9cc-41a4-8c8c-e220f9be20a3

Wallet address: bnb10hakdkn4fw7k4fx1hfjq10uq6h0d94qdyr41a2

Hi @Kcprakashm,

Where did you order your BNB? Please contact their customer support directly so they can investigate the issue.