I didn’t receive my bnb even after 3days, please help

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Continuing the discussion from I didn't receive my bnb:

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Yes I have got transaction hash, which has 64 hex format code

And transaction ID: 51be2f20-c9cc-41a4-8c8c-e220f9be20a3

Wallet address: bnb10hakdkn4fw7k4fx1hfjq10uq6h0d94qdyr41a2

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Hi @Kcprakashm,

Where did you order your BNB? Please contact their customer support directly so they can investigate the issue.