Hi, I’ve turned to Ethereum money exchange, but it hasn’t reached the exchange please solve the problem @Please solve my problem, I’ve been blocked for three days now, even emailed everything
Hello @hanedjadgal6030 To better assist, please send the following information:
Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Transaction hash or link (if you have any, please copy and paste)
Further details about your issue (please explain what you were trying to do)
Screenshots of the wallet (including errors or missing balance)
Hi, I used another blockchain to transfer digital currency, for example, my currency was binary ethereum, I used the ethereum address trc20
I sent you all the documents you asked for, please follow up faster thank youI’d appreciate it now I think it’s 5 or 4 days that my digital currency is locked, even I emailed Trasolt with all the documents you wanted
Hi, I used another blockchain during the transfer from Trasolt to exchange, I thought my digital currency was Ethereum, and I transferred it to my Ethereum exchange address
@hanedjadgal6030 Please contact the customer support of the destination exchange so they can assist you with the deposit issue.
We talked to the recipient of the address. They said we do not support the blockchain balance and the transaction has been suspended from the sending section.
We talked to the recipient of the address. They said we do not support the blockchain balance and the transaction has been suspended from the sending section
@hanedjadgal6030 nothing we can do from our side. If they are not willing to credit or return your funds, you may consider it lost. Be careful next time double check before transacting.
You don’t want to pay my money back or it’s okay to come back because I have all the documents… But you won’t because my money goes into your pocket
good morning sir, i would like to know where my xrp go? its not longer in my wallet.