I have not received my ethereum

Support & Feedback English
,
1

Hello to everybody. I bought ETH through Etherscan. The transaction went through successfully, but there are still no funds credited to my wallet. How should I proceed please? Thank you.

9 Likes
2

@pastik Can you please explain what you mean by bought through etherscan?

2 Likes
3

I just bought a small amount of ETH, I’m sending a screenshot, it’s been 4 days, but I still don’t have funds in my wallet, while my credit card has been charged.

3 Likes
4

Sorry, i cant input media items, but here you have my transaction number which you can find in etherscan network.

0x92A908e998fFB95CBa7C91D2BaC7bf9aa7598d4b

1 Like
5

@pastik You bought ETH but it was sent out the same day.
Do you recognize the transaction?

1 Like
6

Yes, this is my transaction for sure. ==============================================================================================

1 Like
7

@pastik That means you sent it out and your Ethereum isn’t missing then

1 Like
8

I understand that, but the problem is that I don’t see the amount of ETH in my wallet

1 Like
9

@pastik Can you share a screenshot

1 Like
10

IMG_1593
IMG_15931290×2796 207 KB

======================================================================================================

2 Likes
11

There should be 0,0087 ETH from 23.12 which youcan see as my first transaction, but but nothing happened

2 Likes
12

Hello. I have a similar issue. I have not received ETH, I tried to transfer 11 USD worth of ETH from to my Trustwallet. I see it in arbiscan but I do not see in the trust wallet app.

1 Like
13

@gsahil1988 You’d need to add it manually first to view it in your Trust app.

1 Like