I have not received my ethereum

Support & Feedback English
,
3

I just bought a small amount of ETH, I’m sending a screenshot, it’s been 4 days, but I still don’t have funds in my wallet, while my credit card has been charged.

5 Likes
4

Sorry, i cant input media items, but here you have my transaction number which you can find in etherscan network.

0x92A908e998fFB95CBa7C91D2BaC7bf9aa7598d4b

2 Likes
5

@pastik You bought ETH but it was sent out the same day.
Do you recognize the transaction?

3 Likes
6

Yes, this is my transaction for sure. ==============================================================================================

3 Likes
7

@pastik That means you sent it out and your Ethereum isn’t missing then

2 Likes
8

I understand that, but the problem is that I don’t see the amount of ETH in my wallet

2 Likes
9

@pastik Can you share a screenshot

2 Likes
10

IMG_1593
IMG_15931290×2796 207 KB

======================================================================================================

3 Likes
11

There should be 0,0087 ETH from 23.12 which youcan see as my first transaction, but but nothing happened

3 Likes
12

Hello. I have a similar issue. I have not received ETH, I tried to transfer 11 USD worth of ETH from to my Trustwallet. I see it in arbiscan but I do not see in the trust wallet app.

2 Likes
13

@gsahil1988 You’d need to add it manually first to view it in your Trust app.

3 Likes
14

Please I received Bitcoin to my wallet
It shows that I received but the balance is still zer for over 2 hrs now

1 Like
15

Hi
I transfer some ETH token from exchange to my trust wallet but my ETH balance still is zero.
Why?
All of transactions is correct at etherscan

16

@Linox You can reimport your wallet first and check that you have the right chain added.

1 Like
18

I done reimport but issue not solve
This problem for ETH only
Why??
My transaction hash::
0xe8ebd8bdc81ed5e0109d3d6170757928877617ed3ed77a26016c898e16563904

19

@Linox Does the amount shown on the explorer correspond with the amount in your wallet ?

1 Like
20

No
I cant see my Eth balance in my wallet thats correspond
With etherscan

21

@Linox Can you confirm if the receiving address is same ?

1 Like
23

Yes
This my recieve address that corespond with etherscan
0x029918F9cE04bf2Fd4474E15bF80Ab53446D0aB7

And transaction is correct
Send and recieve network is correct

24

@Linox Can you provide a screenshot ? You can attach to a google drive link and share that here.