Hello @Jatav
Trust wallet doesn’t support that blockchain you have sent through, you would need to find a wallet that supports it and import your recovery keys there to access those funds.
I did the same thing . I also read on another thread that there’s a reccomendation to contact Okex support.
Based on the advice here, I imported my Trust wallet Mnemonic phrase to create an OEC wallet. BABYDOGE, with address: (0xc639f7f74b5d353dbeb2b5c26adfddb9e69b0659). found the address on the Oklink site.
Thus far, the funds are not showing, however, I see the prior transaction in OEC, and it supports Kip20, which is the Okex coin format. It even propagated the info automatically when I added in the address and imported a “Custom token”.
I am keeping my fingers crossed, and hoping this does the trick.
No luck so far. But to attempt remediation you likely need to have a technical acumen and beyond what I mentioned above, I doubt anyone would be even more detailed than that. I’ll share if I happen to get it fixed, and let you know what I find. My OEC wallet is still empty.
Maybe contact okex as per my previous suggestion, unless you try mess around with diffirent wallets yourself. Unfortunately Trust wallet support will not really support this kind of issue, since it’s human error.
Okay, follow these steps. If you fail to follow them, contact an IT person, who you can pay in order to do this.
Go to trust wallet, and fetch your Mnemonic code.
Install Mathwallet, and select Okexchain.
Select “Import wallet”
Add your wallet using the Mnemonics
Set your password
Once done, you will see your assets.
You likely need to add Babydoge coin seperately, by selecting “Add custom token”
The decimals are auto filled as is the token symbol etc and your coins should show.