I made a transfer to myportfolio without tag / memo, how should I proceed to redeem this transaction?

I made a transfer from my trust wallet to coinbase without placing the tag / memo, how should I proceed to redeem this transaction because coinbase can’t help me, they told me to talk with the support from trust wallet.

Recipient: GDQP2KPQGKIHYJGXNUIYOMHARUARCA7DJT5FO2FFOOKY3B2WSQHG4W37

Hash: 3a1fe3c3ab9d5ee29041e35fb4c9defb79f18bc9946ec817c665b90669bc555c

Thanks,

Please contact the customer support of Coinbase so they can assist you with the deposit issue. If they are not willing to recover or credit it, then, unfortunately, you may consider it as lost. Triple-check next time before transacting.

My trust wallet has no box to include the memo / tag when sending how di I rectify this? Thank you in advance

Hi, @Gainsy some tokens/coins doesn’t need memo for transfer. Can you specify which coin/token are you trying to transfer?

I think I e sorted it. I want to send BNB from trust wallet to binance. The default is BEP2 but I’ve changed it to BEP20 (BSC) and that doesn’t need a tag. However I seen a video on YouTube and the transfer window had a memo box but I don’t. Can you enlighten me please? Thanks

Foro forget a memo … Do you recover the founds yet???
Im un the same situation… please…

Hello @riedeldj1987 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

I have the following transactions never arrived even though it says Successful on the blockchain. Please help. My TRUST wallet XRP Address is rMvitfFJisD32qRjnPXbPE5iLGPRsPonWX

These transactions never made it to my TRUST

407E352759408AA5FB55DCD8038A46E4B12E4E96444EB2D8A12DC07FBB381549

D4D54512CD0F31BA978E2842C86F713F2336C061B0EBA5FAB962F225BAE7C22C

71B0DB901536987C6ED0F4AC439F12612F087D552CACFFAC025EF2454F3F7784

9AE690DA506DCC114B4D93B1D9F3C1C025B5EEAAE868B95A46A4F02141897AE2

Your XRP are in your wallet.
You have a balance of 31,195.523015 XRP, do check and confirm.

Correct, That balance does not reflect the transactions mentioned. I had that same balance since before the those transactions.

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Further details about your issue (please explain what you were trying to do)

  3. Screenshots of the wallet (including errors or missing balance)

  4. Video recording of the issue (you can upload it via Google drive then share the viewing link here)

Hello, when I sent BNB to pionex, I made a mistake and forgot to fill in the memo, resulting in failure to receive it. Can you help me get it back? Thank you. It’s a loss

您好,在我发送BNB到PIONEX的时候,操作失误,忘记填写MEMO,导致未接收到,可以帮我找回么,谢谢,是一笔损失

Hi @fangzhen
Please contact the customer support of Pionex so they can assist you with the deposit issue. If they are not willing to recover the crypto or credit your account, then, unfortunately, you may consider it as lost. Please be careful next time and triple-check before transacting.