I sent BNB via BEP20 fron binance to Trust Wallet, but on Trust Wallet i used the BEP2 BNB address

Hello, how do i start a new thread for an issue i am having?

I sent BNB via BEP20 fron binance to Trust Wallet, but on Trust Wallet i used the BEP2 BNB address. The transaction failed, but the funds left my binance.

Hi @Apb1892,

Let’s double-check. Please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. BNB and Smart Chain wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
  3. Transaction hash or link provided by Binance
  4. Screenshots of the wallet (including errors or missing balance)
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Hi guys

I have a similar issue. How do I start a new thread or who can I contact?

Hi,
I have a similar issue, i have sent bnb from binance wallet selecting bep20 and bep2 from trust wallet, can you help me please?

Hello @hvillarroelv To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)