I swapped USDT to Matic trough Trust Wallet app and No tokens arrived

Cico89 · November 8, 2021, 4:53pm

Hi there!

I made Swap from Trust wallet app.

PoS Tether USD to Matic after long pending transaction time it went trough,but never got the Matic Tokens.

This is the 1inch contract,where my tokens are jammed 1inch: V3 | Address 0x11111112542d85b3ef69ae05771c2dccff4faa26 | PolygonScan](1inch: V3 | Address 0x11111112542d85b3ef69ae05771c2dccff4faa26 | PolygonScan)

And Hash is found from Polygon Transaction Hash (Txhash) Details | PolygonScan

My question is,why those tokens got jammed during transaction?How I can request them back?
Just swapping tokens can not relate to wrong address usage,right?

Please feel free to ask more information.

This is my Trust Wallet address 0x05c14F7689fA9bD5236098B345B59255866FFA8a

Cheers

Floorguy4 · November 8, 2021, 5:01pm

I sent 1600$ matic to Celsius and never received. There is an issue here also and i can get NO help

JennyMillan · November 8, 2021, 5:02pm

Hello @Floorguy4 To better assist, please send the following information:

Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here)
Transaction hash or link (if you have any, please copy and paste)
Screenshots of the wallet (including errors or missing balance)

Floorguy4 · November 8, 2021, 5:55pm

Here is where i have still not recieved my matic

Cico89 · November 8, 2021, 9:58pm

@Alan47 and @JennyMillan

What you guys recommend to do next,or whom I should contact for further investigation.

Thank You!

Cico89 · November 8, 2021, 9:59pm

@Floorguy4

Please make new topic.Hard to solve two different issues in one topic.

Thank you!

Floorguy4 · November 8, 2021, 9:59pm

JennyMillan · November 8, 2021, 10:00pm

Hello @Floorguy4
Please send your receiving address and the transaction hash of the missing Matic as a plain text

JennyMillan · November 8, 2021, 10:00pm

Hello @Cico89
Please provide the receiving address for your Matic tokens

Cico89 · November 9, 2021, 12:02am

@JennyMillan

0x05c14F7689fA9bD5236098B345B59255866FFA8a

This is my recieve address

JennyMillan · November 9, 2021, 12:05am

Hello @Cico89
You sent your tokens to a contract address.
Unfortunately Trust Wallet cannot reverse, cancel, nor refund confirmed transactions in the blockchain.

Cico89 · November 9, 2021, 6:25am

@JennyMillan

Can you check is this address has possibility that received the tokens had implemented a function that allows it to transfer received tokens.

Otherwise hard to tell what went wrong,swapping tokens does not request adding any address!?

Cico89 · November 9, 2021, 6:26am

I was using swap function in Trust Wallet.This does not make sense.Why we are unable to reverse this situations?

Maka · November 9, 2021, 1:59pm

I have the same issue

Swapped usdt to BNB. Still haven’t received the token although it already transferred successfully on bscscan.

I can’t use the USDT for other transaction.

Alan47 · November 9, 2021, 2:11pm

Hello @Maka To better assist, please send the following information:

Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
Transaction hash or link (if you have any, please copy and paste)
Further details about your issue (please explain what you were trying to do)
Screenshots of the wallet (including errors or missing balance)