I withdrew from Gate.io and sent to Trust Wallet - The funds are not showing in my wallet

The TXID of your transaction is: 9a20dea927eda9f78a445731bb07267bc9b947534a2130035ab64d187d4233e5

And you can learn more details of your transaction here:

Any help please as to why the funds are not showing. Thank you

4 Likes

Hello @joeldunn ,

To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)
  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)
  3. Transaction hash or link (if you have any, please copy and paste)
  4. Further details about your issue (please explain what you were trying to do)
  5. Screenshots of the wallet (including errors or missing balance)

Heads up! Please be informed that we will never ask for your seed phrase or money; talk to you via email, WhatsApp, Telegram, or other platforms. Be vigilant against scammers and impersonators, and report them to us immediately.

3 Likes

Thank you I figured it out. It was my mistake in the settings. Best wishes all !!!

1 Like