Im having Swapping Issue

After getting the coin in Busd peg coin, Thank to admin here I’m really appreciated, I try to swap it to BSC but it doesn’t go through and I cant transfer the coin for the purpose , it look like swap had been on going but not approved yet. Does it take longer before swap will be approved . Up till now swap has not send to desire coin neither can I use the coin.
What can I do as I intended to swap Busd peg coin to Binance smart chain .

@Randy77 To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)