Inequality of asset transfer network in origin and destination

I transferred Sheiba currency from Cocoin exchange to my trust wallet and I made the transfer from kcc network and I chose the destination of the transaction which was trust volt wallet, erc20 network. The transaction was successfully registered in the exchange but the property did not reach my wallet.

Trust wallet currently doesn’t supports KCC blockchain

You have to extract your MATIC private keys using this guide: How To Recover Funds Sent to a Wrong Public Address

Select ETH in the coin part. Scroll down to the list of derived addresses and get the private key in the first row.

After getting the private key, Import to wallet that supports KCC blockchain eg. Metamask.

[in case you use Metamask] Set the custom blockchain as shown on this guide: How to Add Kucoin Community Chain (KCC) Network to Metamask