Invalid address**" error?

I transferred a coin to the wallet. But I didn’t get it
I reached out to support, they asked me for pictures I sent them
Now send me this message

Are you trying to send crypto to your wallet, but you are getting an "**
Trust Wallet utilizes the newer Native Segwit address format.

This update helps to lessen the fees, transactions are faster and it is more secure.

You must send your crypto from wallets or exchanges that allows depositing to a Native Segwit address.

I changed the address more than 30 times and did not succeed in recovering the coins please help

Hello @Vinci To better assist, please send the following information:

  1. Trust Wallet app version (open the app, go to the settings of the app and press “About”, take a screenshot, and attach it here)

  2. Crypto wallet address (press the receive icon near the send button, take a screenshot of the QR code, and attach it here. Also copy and paste it in plain text)

  3. Transaction hash or link (if you have any, please copy and paste)

  4. Further details about your issue (please explain what you were trying to do)

  5. Screenshots of the wallet (including errors or missing balance)

Thank you for contacting me, I am very happy with that

I bought a credit and currency but I think there is a mistake in the network selection




Hi Alan, I see you look a specialist of Trust Wallet. I have just a question I’m a little bit lost. I have made a swap in trust wallet BEP20 tokens and there is a difference between the number of tokens I have received and the numbers of tokens I should have received. Would you kindly assist ? According to the trade attached “bscscan” The n° of tokens should be 11 133 027 038,991317434 UpLink tokens while on my wallet I have received only 166 942 062.984171 UpLink tokens. Thanks in advance for your help Kind Regards Antonio
Here is the transaction Hash 0xa89841d0d7700806a19662b937dd675f1c3964b1336ef292cd23e048889a3137
Account 0x6bb2efebccc02b705afb16efcdb79c0e42964a0d

Hello @Antonio07
There is no problem with the app.
This token has an elastic supply.
Elastic supply tokens have a changing circulating supply.
The idea is that instead of price volatility, what changes is the token supply through events called rebases.
Simple explanation. Price goes up, less tokens. Price goes down, more tokens.
I suggest you to read and understand on tokenomics of any project before investing.

Hi Jenny, First of all many Thanks for your assistance on that.
Then it looks correct since the tokens have an elastic supply and rebases policy.
Indeed I’m not familiar at all with crypto I will follow your advice to take same training.
Have a wonderful day
Kind Regards
Antonio