Invalid phrase when trying to recover wallet

i have already save my recovery phrase but when i restore my multicoin wallet
an error show that invalid phrase
any one help what happen with my recovery phrase

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i do all but same eror shows me

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yes sir same error you show on image i see

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Mi estimado pudiste resolver este error??

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The only way to fix this problem is to use the correct recovery phrase.
La única forma de solucionar este problema es usar la frase de recuperación correcta.

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the link wouldn’t open on my PC and i keep getting the error message

Sorry for the inconvenience. Try clicking on the link again.

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I tried it on my phone, it’s somewhat slow, and it’s not accessible on my PC but on your word I’ll return it, hope to recover my lost ethereum.

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Try again make sure you have the correct phrase

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